How do I choose a plan?

You don't! Our system will start your group on the base level (Tier 1) and adjust it monthly or yearly based on number of members.

How do I start my group?

1. Visit ErgZone Web Admin

2. Sign in with your Logbook account

3. Click on "Start Plan" to proceed to checkout

How do you count members?

One week before your billing cycle ends, the system will recalculate how many members have had access to your group during the past 3 weeks.

How can I update the name and description for my group?

1. Visit ErgZone Web Admin

2. Click on your group's name

3. Select "Details" tab

4. Click on the group's name or description to edit it.

Can I update the logo for my group?

Yes. Send the logo and your Logbook username to support@erg.zone

How do I add an user to my group?

1. Visit ErgZone Web Admin

2. Click on your group's name

3. Select "Users" tab

4. In the search bar type exact* username (Logbook account username) you want to grant access to your group

5. Click on the (+) sign on the user's information

Notes:

* For privacy reasons ErgZone will not suggest users. For example, if username is "janedoe", typing "jane" or "doe" will not return the any account.

** If you can't find user's account, make sure user has downloaded ErgZone's app and signed in with their Logbook's account before trying again.

Still have questions?

Email support@erg.zone and our team will help you.